Returns

Refund/Return Policy:

If for any reason you are unhappy with your purchase (we hope not, but we know things happen), we will accept a return of unused merchandise in the original packaging within 14 business days. 

Free shipping on all domestic returns. 

Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: without showing signs of wear or damage in any way. Original hangtags, dust bags and packaging must be included in the return.

To return an item, please contact us at info@LinellEllis.com or using the Contact Us form to request a Return Authorization Code and return label via email. Please include your order number .  Linell Ellis Customer Service will provide a prepaid return-shipping label via email.  

Once we have received your package, please allow at least 3-5 business days for your refund to be processed. Refunds will be  issued after receiving the returned merchandise safely. Once the product has successfully completed inspection, we will process your refund, excluding the original delivery cost.

Refunds will be credited to the payment method used during purchase. 

All sales at a discount of 40% or greater are considered final sale and may not be returned or exchanged.